Refund policy
At Styletic, we carefully check our products before dispatch to ensure you receive your order in good condition.
Exchange Policy
We do not offer refunds. However, we offer an exchange if you receive a product that is:
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Damaged
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Defective
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Incomplete
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Different from the product you ordered
Exchange Period
Exchange requests must be submitted within 48 hours of receiving your order.
How to Request an Exchange
If you receive a damaged, defective, incomplete, or incorrect product:
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Contact us within 48 hours of delivery.
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Provide your order number and explain the issue.
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Send clear photos or a video of the product and packaging.
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Our team will review your request and guide you through the exchange process.
Conditions
The product must be returned in its original condition and packaging. Exchange requests will not be accepted for products damaged due to misuse, improper handling, or normal wear and tear.
No Exchange for Change of Mind
We do not offer refunds or exchanges if you simply change your mind, dislike the product, or want a different color when the color was subject to availability.
Damaged or Defective Products
If your product arrives damaged, defective, incomplete, or incorrect, we will arrange an exchange/replacement, subject to availability.
Please inspect your order upon delivery and contact us immediately if you notice any issue.
For any questions, please contact styleticstore@gmail.com.